Q4. Is the cost of the Handbook the same regardless if I become a member or not? Yes.
Q5. Can I attend the ASDP Training Event but not be a member of ASDP? No, You must be a member of ASDP in order to attend the training and become a Certified Supplier Diversity Professional.
Q6. How long is my ASDP certification good for? Once you have taken the exam after the training and passed, you will be given a certificate. This certification is good for 3 years. After which you will take another exam to be recertified for 3 more years.
Q7. Can I contact other SBLO's/ASDP's and ask them for advice and information in performance of my job? Yes you can. On the website go to ASDP Membership and click on Membership LIst on the drop-down menu. Feel free to contact any of these members. You must be logged in as a member first in order to see this list.
Q8. Will I be reminded on a yearly basis to renew my membership? Yes. Reminders will be sent out starting the first week of December and continue every 30 days until you have renewed.
Q9. Is there a way I can see everyone attending the next training class? Yes. Go to Events and click on ASDP Events/Details.Then click on Register/View Details. Then click on registrants.
Q10. How do I change my member information that is stored on the website? There are many ways to change/update your information that we have on record. The easiest is to login. This will bring up your Account page. The click on "My Profile". Make any changes to your profile and then click Update.
Q11. How do I change my E-mail address? Your E-mail address is a key field in our system. You cannot change it by accessing your Profile information. You need to send an email to info@asdp.com providing us with your old email address and then your new email address. We will send you an email to your new address confirming the change and your new password.
Q12. Having problems logging on? Your E-mail address is a key field. If it has changed you need to let us know (Email info@asdp.com).
Q13. What browser are you using to view the website? The preferred browser that should be used is Mozilla (FireFox) or Internet Explorere V8. If you do not have Mozilla and you are having problems with IE8 please go to www.mozilla.com and download the Mozilla FireFox browser. This should help with the browser issue. Email us at info@asdp.com if this does not clear up the issues you are having.
Q14. When you PayPal, what if I am using a card that is not in my name and the address and phone number is different than mine? Always make sure you are entering the credit card's billing address and name of the owner of that credit card so that there is no discrepencies when paypal merchant services verifies the card. If you wish to use a third address to provide as a mailing address for the book purchase, please follow up your purchase with an email to info@asdp.com so we may mail out your book to that address and not the billing address.
Q15. PayPal is denying my card and says invalid card member, card type, zipcode, address. However, I entered my name and all the information correctly? Please contact your card provider. They may have blocked you from using it with PayPal. Call Paypal and they can check over the pohone what seems to be the issue. PayPal's customer service number and hours of operation are below:
Number: 1-402-935-2050
Hours: M-F 4:00am to 10:00PM (PDT) -- Sat and Sun 6:00am to 8:00pm PDT Closed Holidays
Q16. Am I able to retrieve/change my password if I do not remember it? Yes, Click on the Forgot Password link on the login page. If that doesn't work you can email info@asdp.com to state you need a new password.
Q17. I am already a member and I want to register for the Training Event. How do I do that and what does it cost? If you are a member the cost of the Training Event is $650 and that option is available on the website. You must login first. The click on Events => ASDP Events/Training. THen click on RegisterView Details. Then click on Buy Now. If you are logged in, the option pricing should pop up showing $650. in the price. Follow the prompts.
Q18. If I am not a member, can I get a reminder sent to me to remind me to register for the training class? Yes. If you go to Contact Us. In the drop down is a reminder feature. Just fill in your informaiton and we will send you a reminder to register for the training class. Remember you have to be a member to attend the training class.
Q19. How long is the Conference? Three full days.
Q20. How can I find out when my membership expires and when my ASDP certification expires? You need to login first. Your account page will come up. In the upper corner of your page click on the HISTORY button. This will give you the history of your account along with the Membership and Certiciation expiration dates. This information will not appear in your Profile only under History. Your history also provides payments you have made while being a member.
Q21. What are the benefits of becoming a member?